Titan Watch Warranty in India: What It Covers and How to Claim It

Titan does not use one warranty period for every product. The length depends on the brand and on whether the watch is analog or smart, and the movement and the battery are usually covered for different periods. Knowing the exact terms for your watch before something goes wrong makes a claim much quicker.

Warranty periods, with examples from Titan’s own product pages

The figures below were checked on official product pages in October 2026. Always confirm the period printed on your own warranty card or product page, because it can differ from model to model.

Product	Movement / device	Battery or parts
Titan analog watch (example: 9151SM02)	24 months	Battery: 12 months
Fastrack analog watch (example: 3205TL02)	24 months	Battery: 12 months
Sonata analog watch (example: 7954YM01)	12 months	Battery: 6 months
Smartwatches (Fastrack smart range)	12 months	Straps: 6 months · Charging cable: 3 months

All periods run from the date on your invoice, not from the day you first wore the watch. For smart products, if Titan replaces a faulty unit, the replacement is covered for three months or for the rest of the original period, whichever is longer.

What the warranty covers

The warranty covers manufacturing defects: a movement that stops or keeps poor time without any damage, a crown or pusher that fails in normal use, or, on a smartwatch, a fault in the device itself. Titan may repair the product or replace it, at its discretion.

What it does not cover

Titan’s published warranty terms list several exclusions. The ones that catch people out most often are:

• Physical damage from a fall or knock, including cracked glass and broken lugs or straps.
• Water entering the watch beyond the depth or pressure it is rated for.
• Repairs or modifications by anyone other than Titan, including opening the case at an unauthorised shop.
• Normal wear, such as scratches and colour fading.
• Loss or theft.
• For smartwatches: charging with adapters above 5V or fast chargers, cables not supplied by Titan, and battery capacity that drops through long use.

The warranty is also tied to the first buyer and is not transferable.

Do this on the day you buy

1. Check that the invoice shows the correct model number and today’s date.
2. Make sure the warranty card is filled in, if one is included.
3. Register the product on Titan’s E-Warranty Registration page (linked from the footer of titan.co.in). Titan recommends this, and it removes any doubt about your purchase date later.
4. Photograph the invoice and keep the photo with your other important documents.

How to make a claim

1. Describe the problem precisely: when it started, whether it is constant or occasional, and whether the watch was exposed to water or a knock.
2. Take the watch with the invoice (and, for a smartwatch, its charging cable) to a Titan World store or an authorised Titan service centre. You can also start the process through Titan customer care on 1800-266-0123, which operates 10 AM to 10 PM, seven days a week.
3. Ask for a job sheet or acknowledgement that records the problem and the expected return date.
4. When you collect the watch, test the function that was faulty before you leave.

Note that, for smart products, the time the watch spends in repair and transit counts toward the warranty period; it is not added on at the end.

When the warranty has expired

Titan service centres still repair watches after the warranty ends, for a fee. Ask for an estimate before work begins. Our separate guide explains where to take a watch for repair.